📄 Terms of Service

Effective Date: 5/23/2025

These Terms of Service (“Terms”) govern your use of the GoNano Austin website and any services, offers, or communications provided by GoNano Austin (“we,” “us,” or “our”). By accessing our website, submitting a form, or engaging our services, you agree to these Terms.

1. Services Offered

GoNano Austin provides surface treatment services using nanotechnology for roofs, concrete, and wood. All services are subject to availability, site evaluation, and property conditions.

Note: Quotes and invoices include separate terms and conditions specific to each service. Those terms govern the scope, warranty, and limitations of the treatment and may differ from what is outlined here.

2. Estimates & Booking

All quotes provided online or in person are estimates only and non-binding until confirmed by a GoNano Austin representative. We reserve the right to decline service if the surface is incompatible, unsafe, or outside our service area.

3. Customer Responsibilities

By requesting a quote or booking a service, you agree to:

Provide accurate contact and property information

Be available for scheduled appointments or site visits

Follow any preparation or post-treatment instructions provided by our team

4. Payment & Refunds

Full payment is due upon completion of service unless otherwise agreed. We offer a 100% money-back guarantee if you’re not satisfied with the results and notify us within 30 days of application. Refunds are subject to evaluation and approval.

5. SMS Messaging & Consent (A2P Compliance)

By submitting your phone number through our website or forms, you consent to receive automated and manual text messages (SMS) from GoNano Austin regarding quotes, scheduling, service updates, and relevant promotional offers.

Message and data rates may apply

You may opt out at any time by replying STOP

For help, reply HELP or contact [email protected]

Your number will never be sold or shared with third parties for their marketing

6. Intellectual Property

All content on this website — including text, visuals, logos, and layouts — is the property of GoNano Austin or used with permission. You may not reproduce or distribute this content without written authorization.

7. Limitation of Liability

While we strive to deliver high-quality results, we are not liable for:

Pre-existing damage to treated surfaces

Improper maintenance or misuse after treatment

Delays caused by weather, acts of nature, or rescheduling

8. Privacy

Your personal information is protected in accordance with our Privacy Policy. We do not sell or rent your personal data.

9. Updates to Terms

We may update these Terms at any time. Revisions will be posted here with a new effective date. Your continued use of our website or services implies your acceptance of any updates.

10. Contact

For any questions about these Terms, reach out to:

GoNano Austin
[email protected]